Privacy Policy

Effective Date: 22-08-2025

Your privacy is important to us. This Privacy Policy explains how FinZo collects, uses, and protects your personal information.

1. Information We Collect

Personal Info:

Name, mobile number, address, PAN/Aadhaar

KYC Documents:

CKYC/Aadhaar XML details

Transaction Data:

UPI transfers, bill payments, virtual account credits

Device Data:

App usage data, IP address, device type

2. How We Use Your Data

  • To create and manage your FinZo account
  • To process transactions and provide services
  • For KYC compliance as per RBI norms
  • To improve our features and personalize your experience
  • To contact you for service updates, offers, or alerts

3. Data Sharing

We may share your data:

  • With our regulated banking/API partners (Transcorp, etc.)
  • With legal/regulatory authorities if required
  • With third-party service providers bound by confidentiality agreements

We never sell your data.

4. Data Security

We implement industry-grade security standards including:

  • End-to-end encryption
  • Secure token-based APIs
  • Regular vulnerability scans and audits

Despite our best efforts, no platform is 100% secure, and we advise users to follow basic digital hygiene.

5. Your Rights

  • Access or request correction of your personal data
  • Withdraw consent by deleting your account (some legal data may be retained)

6. Cookies & Analytics

We may use cookies and third-party analytics tools to understand user behavior and enhance experience.

7. Updates to Policy

This policy may be updated occasionally. Material changes will be communicated via in-app or website notifications.

8. Contact Us

For any privacy-related queries:

📧 info@myfinzo.org